Shipping policy

Delivery & Pick-Up Policy for rijuice.com

Last Updated September 2024

Shipping

We ship orders Monday through Thursday via FedEx for delivery within 1-2 business days. Orders are not processed over the weekend. Our juice is delivered in an insulated cooler and requires immediately refrigeration upon arrival.

Delivery times are not guaranteed.

Our carriers do their best to ensure delivery within 1-2 business days once the package is picked up from our facility. Please be prepared to receive your shipment.

Pick-Up

Pick-up from our facility is available Monday through Thursday 9 AM until 4 PM, and Friday 9 AM until 1 PM.

You will need your order confirmation. We also recommend bringing a cooler for safe transport to keep the juice cold.

Please use the side receiving door next to the dock and ring the bell for service. One of our team members will bring out your order.

Order cancellation and change requests

If your order has not been shipped, we will gladly assist you. Simply contact us through our website anytime or by phone toll-free at 1.833.695.8423 during business hours.

All sales are final 24 hours after your order has been delivered or picked-up.

Ensure proper storage

Our beverages are highly perishable in nature and have a limited shelf life if not stored appropriately. They are always kept cold; all the way through production until it is delivered. Whether pick-up or delivered, it needs to be transferred immediately to a refrigerator. Refer to the imprinted "best by" date.